98s Privacy Policy –
How We Protect Your Personal Data

98s is an online gaming platform operated at 98s.onl, designed specifically for players in Pakistan. When you create an account, deposit PKR, play games, or simply browse the platform, certain information is collected about you. This Privacy Policy explains what that information is, why it is necessary, and how 98s handles it responsibly.

We collect only the data that is genuinely necessary to operate the platform and serve you as a player. We do not collect data for the sake of it, and we do not sell your personal information to third-party advertisers or data brokers. Our approach to privacy is straightforward: collect what is needed, protect it properly, use it only for the purposes stated here, and give you the ability to understand and manage what we hold about you.

This policy should be read alongside the Terms and Conditions, which govern the overall use of the 98s platform. Where both documents address the same topic, this Privacy Policy governs matters relating specifically to personal data.

The personal data collected by 98s falls into the following categories:

We do not collect sensitive categories of personal data — such as health information, religious beliefs, or biometric data — unless you voluntarily provide information of this nature in the course of a support interaction, in which case it is used solely for the purpose of that interaction and not retained beyond what is necessary.

98s collects personal data through the following means:

• Directly from you — when you register an account, complete identity verification, make a deposit, request a withdrawal, contact support, or participate in a promotion.
• Automatically through platform use — technical data such as your IP address, device information, and session data is collected automatically when you access the platform, using standard web technologies including cookies and server logs.
• From payment providers — when you make a transaction via JazzCash, Easypaisa, Raast, your bank, or a card payment, confirmation and reference data is passed back to 98s by the payment provider to verify that the transaction was completed.
• From identity verification services — where required, 98s may use third-party services to verify the authenticity of identity documents submitted during the KYC process. These services return a verification result to 98s and do not retain your documents beyond what is necessary for the check.

Your personal data is used for the following purposes, each of which is necessary for 98s to operate effectively and serve you as a player:

• Account management — creating, maintaining, and securing your player account, including password resets and account recovery.
• Payment processing — handling PKR deposits and withdrawals through your chosen payment method, and maintaining an accurate record of your transaction history.
• Identity and age verification — confirming that you are who you say you are, that you are at least 18 years of age, and that the payment methods you use are registered in your name.
• Customer support — responding to your queries, resolving disputes, and maintaining records of past interactions so our team can assist you efficiently.
• Responsible gaming — monitoring gaming activity to identify patterns that may indicate problematic behaviour, and enabling the self-exclusion and deposit limit tools in your account settings.
• Security and fraud prevention — detecting and preventing unauthorised access to accounts, fraudulent transactions, multi-accounting, and other forms of abuse.
• Platform improvement — using aggregated and anonymised usage data to understand how players interact with the platform and to prioritise improvements.
• Communications — sending you important account notifications, security alerts, and — where you have opted in — information about promotions and offers relevant to you.

98s does not use your personal data for automated decision-making that would have a significant legal or material impact on you without human review. If a decision is made about your account — for example, to suspend it or decline a withdrawal — that decision is reviewed by a member of the 98s team before being actioned.

98s does not sell, rent, or trade your personal data. Data is shared with third parties only where it is necessary to deliver the services you use on the platform, and only with parties who handle it in accordance with appropriate data protection standards. Third parties who may receive your data include:

• Payment processors — JazzCash, Easypaisa, Raast, banking institutions, and card payment networks receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — third-party KYC services receive the identity documents you submit and return a verification result to 98s.
• Game providers — the third-party companies whose games appear in the 98s lobby may receive anonymised session and gameplay data necessary to deliver their games and resolve technical disputes.
• Technology and infrastructure providers — companies that provide hosting, security, analytics, and communication infrastructure to 98s may process certain data as part of delivering those services. These providers are bound by confidentiality obligations.

In all cases, data shared with third parties is limited to what is strictly necessary for the stated purpose. We do not share your contact details or financial data with third parties for their own marketing use.

98s uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the platform. They are used for the following purposes:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you navigate between pages, and security cookies that protect against cross-site request forgery.
• Performance cookies — collect anonymised data about how visitors use the platform, such as which pages are visited most frequently and where errors occur. This information is used to improve the platform.
• Functional cookies — remember your preferences, such as language settings and your preferred view in the game lobby.

You can manage cookies through your browser settings. Disabling essential cookies will affect the functionality of the platform — in particular, you may not be able to stay logged in. Disabling performance and functional cookies will not prevent you from using 98s but may affect your experience.

98s retains your personal data for as long as your account is active and for a period after account closure as required to fulfil the purposes set out in this policy. Specific retention periods include:

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure, to support dispute resolution and security investigations.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years to maintain an accurate financial history and support any future queries about your transactions.
• Gaming activity — records of games played, bets placed, and bonus usage are retained for a minimum of three years after your last login, to support responsible gaming monitoring and dispute resolution.
• Support communications — chat logs and email correspondence with the support team are retained for two years after the interaction, unless the matter relates to an ongoing dispute.
• Technical and session data — IP address logs and device data are retained for up to twelve months, after which they are deleted or anonymised.

When data is no longer required for any of the purposes listed in this policy and no retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

98s takes the security of your personal data seriously. We have put in place technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption in transit — all data transmitted between your device and the 98s platform is encrypted using TLS (Transport Layer Security). You can verify this by the padlock icon in your browser's address bar.
• Encryption at rest — sensitive data stored on 98s systems, including identity documents and financial records, is encrypted at rest.
• Access controls — access to personal data within the 98s organisation is restricted to staff who need it to do their jobs, and all access is logged and regularly reviewed.
• Two-factor authentication — players are encouraged to enable two-factor authentication on their accounts. This adds a second layer of protection beyond your password.
• Fraud monitoring — automated systems continuously monitor account activity for signs of unauthorised access or fraudulent transactions. Suspicious activity triggers immediate alerts for review by our security team.

While 98s takes every reasonable precaution, no system connected to the internet can be guaranteed to be 100% secure. You also have a responsibility to keep your login credentials safe — use a strong, unique password for your 98s account and do not share it with anyone. If you suspect your account has been compromised, contact support immediately.

As a user of 98s, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your account details and a description of your request.

• Right to access — you can request a copy of the personal data 98s holds about you. We will provide this within a reasonable timeframe.
• Right to correction — if any personal data we hold about you is inaccurate or out of date, you can ask us to correct it. You can update most details — such as your email address and mobile number — directly through your account settings.
• Right to deletion — you can ask us to delete your personal data. Note that we may be unable to fulfil a deletion request immediately if we are required to retain data for security, dispute resolution, or other legitimate purposes. In such cases we will explain what data must be retained and why.
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances, for example while a correction request is being reviewed.
• Right to data portability — you can request that we provide your data in a structured, commonly used format so that you can transfer it elsewhere if you choose.
• Right to withdraw consent — where we process your data based on your consent (for example, for marketing communications), you can withdraw that consent at any time. Withdrawal of consent does not affect any processing that took place before the withdrawal.
• Right to opt out of marketing — you can opt out of promotional communications at any time by adjusting your notification preferences in your account settings or by contacting support.

98s is strictly an adult platform. Registration and use of the platform is permitted only for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If we discover that personal data has been collected from a minor, the account will be closed immediately and all data associated with it deleted, except where retention is required for security or legal purposes.

If you are a parent or guardian and believe that a minor in your care has registered an account on 98s, please contact our support team immediately so we can take appropriate action. We take underage access seriously and will act swiftly on any report of this nature.

This Privacy Policy may be updated from time to time to reflect changes in how 98s operates, changes in the services we offer, or to remain current with best practices in data protection. When we make changes, we update the "Last Updated" date at the top of this page. For material changes — those that significantly affect how your data is used or your rights — we will notify registered players via the email address on their account.

We recommend reviewing this page periodically. Your continued use of 98s after a policy update constitutes your acknowledgement of the revised policy. If you have concerns about any change, please contact our support team before continuing to use the platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 98s handles your personal data, our support team is available around the clock to assist you.